Support
If something is not covered here, email us. A person reads it.
hello@mevoward.comWe reply within two business days.
- Where does checkout actually happen?
- On Whop. Every buy button on this site opens our Whop store in a new tab, and payment, shipping, and order status are all handled there.
- Where do you ship?
- United States only for now. Shipping details and current rates are shown at checkout on Whop.
- How do returns work?
- Returns are handled through Whop, using the order confirmation email you receive after purchase. If a product turns out to be wrong for your cat, tell us — we would rather take it back than have it sit unused.
- My cat seems unwell. Can you tell me what to do?
- No, and we would be doing you a disservice if we tried. Anything that looks like a health problem is a question for your vet. Our guides are general background reading, not medical advice.
- Do you restock sold-out items?
- Yes. Stock status is always current on the Whop store page rather than here, so check there for the real answer.